phjl77 Privacy Policy

1. Introduction

1.1 phjl77 is committed to protecting the privacy and personal data of every Filipino player who uses our platform. We understand that trust is the foundation of any good relationship — and that means being completely transparent about how we handle your information.

1.2 This Policy applies to all personal data collected through the phjl77 website, mobile browser experience, customer support channels, and any other phjl77 service touchpoints. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.

1.3 phjl77 acts as the personal information controller in respect of all personal data collected through the platform. Our designated Data Protection Officer (DPO) can be contacted at the details provided in Section 14 of this Policy.

2. Personal Data We Collect

phjl77 collects the following categories of personal data from players and platform visitors:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (to verify the 21+ age requirement);
• Philippine mobile number and email address;
• Residential address (province, city/municipality);
• Government-issued ID type and number (for KYC verification).

2.2 Financial Data

• GCash or PayMaya mobile wallet number (last four digits only stored after verification);
• Bank account details for bank transfer transactions (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank);
• Debit card details (card number masked; only last four digits retained);
• Transaction history including deposit amounts, withdrawal amounts, and timestamps.

2.3 Gaming Activity Data

• Game session logs including games played, wager amounts, win/loss outcomes, and session duration;
• Bonus and promotion usage history;
• Responsible gaming tool usage (deposit limits set, self-exclusion requests).

2.4 Technical & Device Data

• IP address and approximate geolocation (province/city level);
• Device type, operating system, and browser version;
• Session timestamps and platform access logs;
• Cookie identifiers and similar tracking technologies (see Section 9).

2.5 Communications Data

• Customer support chat transcripts and email correspondence;
• Survey responses and feedback submitted to phjl77;
• Records of marketing communication preferences and opt-out requests.

3. How We Collect Your Data

phjl77 collects personal data through the following means:

• Direct collection: Information you provide when registering, completing KYC, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access the phjl77 platform, including via cookies, web beacons, and server logs;
• Third-party sources: Identity verification data from KYC service providers; payment confirmation data from GCash, PayMaya, and banking partners; fraud prevention data from security service providers.

4. How We Use Your Personal Data

phjl77 uses your personal data for the following purposes:

Purpose	Data Used
Account registration and management	Identity data, contact data
Age and identity verification (KYC)	Identity data, government ID data
Processing deposits and withdrawals	Financial data, identity data
Providing gaming services and personalisation	Gaming activity data, technical data
Fraud prevention and security monitoring	All categories
Responsible gaming monitoring and intervention	Gaming activity data, communications data
Regulatory compliance and reporting	Identity data, financial data, gaming data
Customer support	Communications data, account data
Marketing communications (with consent)	Contact data, gaming preferences
Platform analytics and improvement	Technical data, gaming activity data

5. Legal Basis for Processing

5.1 phjl77 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (RA 10173):

• Contractual necessity: Processing required to fulfil our obligations under the phjl77 Terms & Conditions, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering (AMLA) obligations, PAGCOR reporting requirements, and tax obligations;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

6.1 phjl77 does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances.

6.2 phjl77 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment processors: GCash, PayMaya/Maya, and Philippine banking partners, solely for the purpose of processing your deposits and withdrawals;
• KYC and identity verification providers: Third-party service providers engaged to verify your identity and age in compliance with regulatory requirements;
• Fraud prevention and security providers: Service providers that assist phjl77 in detecting and preventing fraudulent activity, money laundering, and account compromise;
• IT and hosting providers: Cloud infrastructure and data hosting providers who process data on phjl77's behalf under strict data processing agreements;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required by law or regulatory directive;
• Professional advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

6.3 All third-party service providers engaged by phjl77 are contractually required to process personal data only in accordance with phjl77's instructions and to implement appropriate technical and organisational security measures.

7. Data Retention

7.1 phjl77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account and identity data: Retained for the duration of your active phjl77 account, plus a minimum of five (5) years following account closure, in compliance with AMLA and PAGCOR record-keeping requirements;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine anti-money laundering regulations;
• Gaming activity logs: Retained for three (3) years from the date of the session, or longer where required for dispute resolution or regulatory purposes;
• Customer support records: Retained for two (2) years from the date of the last interaction;
• Marketing consent records: Retained for the duration of your consent, plus one (1) year following withdrawal of consent or account closure.

7.2 Upon expiry of the applicable retention period, phjl77 will securely delete or anonymise your personal data in accordance with its data disposal procedures.

8. Data Security

8.1 phjl77 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the phjl77 platform;
• AES-256 encryption for sensitive data stored at rest, including financial and identity data;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Multi-factor authentication for all phjl77 internal system access;
• Regular penetration testing and vulnerability assessments conducted by independent security specialists;
• 24/7 security monitoring and intrusion detection systems.

8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phjl77 will notify the Philippine National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with RA 10173.

9. Cookies & Tracking Technologies

9.1 phjl77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and deliver relevant content. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the phjl77 platform to function. These cannot be disabled as they are required for login sessions, security, and core platform features;
• Functional cookies: Remember your preferences such as language settings and responsible gaming tool configurations;
• Analytics cookies: Collect anonymised data about how players use the phjl77 platform to help us improve the experience. Used only with your consent;
• Marketing cookies: Used to deliver relevant phjl77 promotions and content. Used only with your explicit consent.

9.2 You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the phjl77 platform. Withdrawing consent for non-essential cookies will not affect your ability to access your account or play games.

10. Your Data Rights

10.1 Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal data held by phjl77:

• Right to be informed: The right to know what personal data phjl77 holds about you and how it is being used — which is the purpose of this Policy;
• Right of access: The right to request a copy of the personal data phjl77 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to phjl77's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe your data rights have been violated.

10.2 To exercise any of the above rights, please contact phjl77's Data Protection Officer using the contact details in Section 14. phjl77 will respond to all verified data rights requests within thirty (30) days of receipt, in accordance with RA 10173.

10.3 phjl77 may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to an unauthorised party.

11. Children's Privacy

11.1 The phjl77 platform is strictly intended for persons aged 21 years and above. phjl77 does not knowingly collect personal data from persons under 21 years of age. If phjl77 becomes aware that personal data has been collected from an underage individual, the account will be immediately suspended, all data will be securely deleted, and any associated funds will be handled in accordance with applicable regulatory requirements.

11.2 If you are a parent or guardian and believe that your child has registered on the phjl77 platform, please contact our Data Protection Officer immediately using the details in Section 14.

12. Responsible Gaming & Data

12.1 phjl77 uses gaming activity data to monitor player behaviour for responsible gaming purposes. This includes identifying patterns that may indicate problem gambling, such as extended session durations, rapid increases in wager amounts, or frequent deposit activity. Where such patterns are identified, phjl77 may proactively reach out to the player with responsible gaming information and tool recommendations.

12.2 Responsible gaming data — including self-exclusion requests, deposit limit settings, and cooling-off periods — is retained for the duration of the exclusion or limit period and for a minimum of five (5) years thereafter, to prevent circumvention of self-exclusion measures.

12.3 For more information on phjl77's responsible gaming tools and resources, please visit our Responsible Gaming page. Gambling is addictive. Know when to stop.

13. Updates to This Policy

13.1 phjl77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. The "Last Updated" date at the top of this Policy will be revised accordingly.

13.2 Where changes are material, phjl77 will notify registered players via their registered email address or mobile number at least fourteen (14) days before the changes take effect. Your continued use of the phjl77 platform after the effective date of any update constitutes your acceptance of the revised Policy.

13.3 We encourage you to review this Privacy Policy periodically to stay informed about how phjl77 protects your personal data.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by phjl77, please contact our Data Protection Officer:

• Data Protection Officer: phjl77 DPO
• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the phjl77 platform
• Response Time: Within 30 days for data rights requests; within 48 hours for general privacy enquiries

You also have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC) if you are not satisfied with phjl77's response to your data rights request.